UX Writer en Stori

FULL_TIME

Ciudad de México
El trabajo se desempeña algunos días de forma remota y otros en la oficina en: Ciudad de México
(Híbrido)
| Semi Senior | Full time | Contenido, Publicidad y Medios

Ayuda con la reubicación

16 postulaciones
Revisado por última vez hoy

Stori is a fast-growing, venture-backed financial technology company, on a mission to democratize credit access for 400 million underbanked LatAm consumers. Stori currently operates in Mexico and has a global team with offices in Arlington Virginia, Mexico City, and Asia. We have quickly made our mark as one of the top digital banks in Mexico with more than two million applicants for our credit card product since launching.

The role

Responsible for the long-term UX/UI content strategy by understanding customers and business needs. Guiding our users through an intuitive, easy-to-use experience and contributing to a product team to develop strategies based on insights from real people.

You will

  • Liaison between different stakeholders, Marketing, and UX team
  • Build strong and empathic communication with our target audiences
  • Analysis of product metrics
  • Work with the product team to ensure a distinctive brand voice in each customer's touch point.
  • Gather information to generate research plan strategies according to business objectives and user needs.
  • Guide the team on new improvements and development of product strategy
  • Creation of copies and microcopies
  • Define content strategy with the marketing team
  • Develop content for multiple channels such as notifications, emails, apps, and websites.
  • Support our design system, working closely with our UXD to define copy on design components such as labels, buttons, etc.

Requirements

  • 2-3 years of experience as a UX Writer.
  • Preferably, a bachelor's degree in communication, content strategy, or something similar.
  • Knowledge in the creation of copies and microcopies in a variety of formats.
  • Write content for multiple channels such as emails, landing pages, short articles, and clear and concise content, including UI components, notifications, chatbots, and self-service platforms.
  • Experience in the interpretation of quantitative and qualitative feedback and use of data and research to evaluate content impact.
  • Excellent communication skills, empathy for the user, and the ability to get buy-in on ideas.
  • Adept at handling and analyzing both quantitative and qualitative data

Strong preference

  • Desirable knowledge on usage of design software (Figma, Zeplin)
  • Effective communication with different stakeholders inside and outside the organization.
  • Negotiation and presentation skills, persuade with sustained design decisions.

What we offer

  • Make a positive impact on the lives of our customers via financial inclusion
  • Professional development opportunities
  • International exposure & work experience
  • Company swag
  • Legally required benefits

Ayuda con la reubicación Si vives en otro país, Stori te ayuda con la mudanza y trámites de visa de trabajo.
Mascotas permitidas Las mascotas son bienvenidas en la oficina.
Horario flexible Entrada y salida flexibles, libertad para realizar trámites personales o familiares.
Teletrabajo opcional Algunos días puedes trabajarlos desde tu casa.
Cobertura de salud Stori paga o copaga cobertura de salud adicional a lo legal.
Computadora Stori proporciona una computadora para tu trabajo.
Vestimenta informal Stori no exige ningún código de vestimenta.
Vacaciones extra Stori otorga vacaciones pagadas adicionales al mínimo legal.
Bebidas y snacks Stori ofrece algunas bebidas y snacks de libre disposición en la oficina.

Política de trabajo remoto

Híbrido

El trabajo se desempeña algunos días de forma remota y otros en la oficina en Ciudad de México (México).

Acerca de Stori

Stori empowers consumers with access to digital financial services in Latin America — Perfil completo de Stori

UX Writer
Stori • Ciudad de México
El trabajo se desempeña algunos días de forma remota y otros en la oficina en: Ciudad de México
(Híbrido)
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