Are you passionate about helping others and skilled in legal matters? Join us as a Legal Intake Specialist! You'll be the first point of contact, collecting case information, preparing documents, selling consultation services, and delivering excellent service. Strong English communication skills are essential.
Postula a través de Get on Board.
Job functions
What You’ll Be Doing:
- Engage with potential clients via phone and email, creating a welcoming and professional first impression.
- Leverage your sales skills to generate leads, guide clients through the intake process, and convert inquiries into active cases.
- Conduct initial client assessments to determine eligibility and ensure the right cases are taken on.
- Organize and gather essential case documents to streamline the process for our legal team.
- Schedule and follow up on client appointments, ensuring timely communication and building rapport.
- Assist in drafting and filing legal documents, helping the team stay organized and efficient.
- Provide exceptional customer service, building trust and enhancing the company’s reputation through every interaction.
Qualifications and requirements
What We’re Looking For:
- Strong English communication skills (C1 level), both written and verbal.
- Bilingual fluency in both Spanish and English is essential.
- 2+ years of customer service experience, with a focus on listening, empathy, and problem-solving.
- Experience in sales or client-facing roles is a must! You should be comfortable driving results and converting leads into active cases.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Excellent attention to detail and the ability to manage multiple tasks at once.
- Comfortable working remotely with a reliable internet connection and a quiet, professional workspace.
- Prior experience in a legal setting is a bonus, but not required.
- Own a laptop or desktop (8GB RAM, Core i5 or above) and a stable internet connection (minimum 10 Mbps).
- Availability to work US business hours.
Conditions
Why You’ll Love Working with Us:
- Earn a salary rate of USD $5 - $9 per hour (based on experience and skills) for a full-time commitment of 40 hours per week.
- Work from Home, no commute!
- Healthcare Allowance
- WiFi Subsidy
- Paid time off and sick leaves
- Birthday bonus
- Referral bonus
- Annual performance bonus
- Loyalty Program and more!
GETONBRD Job ID: 56861
Política de trabajo remoto
Remoto sólo localmente
El trabajo es 100% remoto, pero los candidatos deben residir en Uruguay, Ecuador, Paraguay, El Salvador, Costa Rica, Nicaragua, República Dominicana, Argentina, México, Guatemala, Honduras, Perú, Colombia, Chile, Bolivia, Panamá o Filipinas para postular.
Global
Argentina
Chile
Colombia
Perú
Remoto
Estados Unidos
Superpower AI
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